CVSC CLUB POLICIES - ONE PAGE FOR EVERYTHING
Policies
Every club policy in one place: conduct, refunds, cancellations, volunteer fees, registration, etc.
Have a question about a policy you can’t find here? Email askCVSC@castrovalleysoccer.com.
Volunteer Fees
Registration & age groups
Playing time
Uniforms
Medical, insurance & safety
Field Rules
Financial aid
Board of Directors
ON THIS PAGE
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Our code of conduct can be read in full in our Rules and Regulations.
In general players, coaches, parents and spectators are expected to uphold the spirit of the sport on and off the field, and to treat referees, opponents and teammates with respect at all times.
Derogatory remarks or gestures, profanity, taunting and disruptive behavior are not permitted at any CVSC practice, game or event.
Alcohol, tobacco and pets are prohibited at all fields. Service dogs are allowed.
No one may enter the field of play without a referees permission.
Disciplinary actions escalate from a warning, to a caution, to a send-off, with a minimum of a one-game suspension for a send-off.
Parents are responsible for the behavior of the guests they bring. A $150 fine may be issued for a Code of Conduct violation, payable before the player’s next registration.
CVSC follows the U.S. Soccer Referee Abuse Prevention Policy.
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To raise a concern with the club, email askCVSC@castrovalleysoccer.com. Disciplinary matters are overseen by the Disciplinary Committee, chaired by the Club Vice President.
To bring a formal concern to the Board, please include:
Include [Conduct Concern] in your email subject line.
Contact information - your name, preferred contact method, and whether you are a parent, player, coach or volunteer.
Complaint details - the specific issue or concern.
Impact - how it has affected your player or others, and any safety, fairness or policy concerns.
Desired resolution -the outcome you are hoping the Board will consider.
Supporting information - any documentation, screenshots or other evidence.
Referees abuse is not tolerated and is handled under the U.S. Soccer Referee Abuse Prevention Policy.
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The disciplinary committee chairperson (Vice President) reviews conduct concern reports (either submitted or formal NorCal send-off reports). They may gather written accounts from those involved. The commitee meets within 3 business days of receiving the report to decide on action, after making an effort to hear from the coach, player and/or parent. Ref reports may also be used.
The family or coach is notified of the decision within 2 business days of the committee meeting by email and letter.
A send-off carries a minimum one-game suspension. Penalties follow NorCal and Cal North guidelines and may include probation or a longer suspension.
Appeals: Any disciplinary decision may be appealed within 48 hours of the notice, accompanied by a $100 check payable to Castro Valley Soccer Club.
Code of conduct
AT A GLANCE
Respect referees, coaches, players, property and fans. No profanity, put-downs, alcohol, tobacco or pets (service dogs are allowed). Violations can lead to ejection, suspension or fines.
Refunds
AT A GLANCE - RECREATIONAL
Cancel in writing prior to June 30th for a full refund minus a $35 admin fee; no refunds after June 30th. Full refunds are issued if we can cannot place your player on a team.
AT A GLANCE - COMPETITIVE
One a player accepts a team spot, fees are non-refundable and non-transferable.
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Refund requests must be made in writing to registrar@castrovalleysoccer.com. Requests received prior to June 30th are refunded in full minus a $35 administrative fee.
After June 30th, refunds will only be granted for special circumstances, such as a season-ending injury, moving outside the area, or other exceptional situations. Refunds for those situations are pro-rated for the remaining season length.
When requesting a refund make sure to include your players full name and birthday, and after June 30th, the reason you are requesting a refund.
No refunds are issued due to practice and game times or locations being inconvenient.
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The competitive program has a stringent refund policy because a player’s acceptance has the effect of denying another player an opportunity to play on a competitive team. Additionally, costs accrue to the Club for services provided to the team based on player headcount. Accordingly, fees are not refundable and not transferable. Fees for participation in the club cover the entire soccer year. A player who accepts an invitation to play with the Club commits to pay the entire fee for the full soccer year. No refunds, partial or full, will be made to players who choose not to participate at any point after registration for any reason, including players suspended from the program.
The only exceptions are:
In the event that a player has a season ending injury, the board may consider a partial refund after review of records provided by the treating physician or facility.
For families that move during the season (>50 miles). The board may consider a partial refund in these circumstances on a case by case basis.
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An account more than two (2) months delinquent results in the player’s suspension from practices and games until the balance is cleared.
Cancellations
AT A GLANCE
Practices and games may be cancelled for unsafe weather or field conditions, and outdoor play stops when local AQI reaches 101+ or wet blub temperatures are above US Soccer’s heat guidance. Watch email or our parent communication app or updates. Leave the field immediately for any lightning.
CVSC’s Board of Directors will make all final decisions related to the safety of playing soccer outdoors. We will try to inform all families one and a half (1.5) hours before the start of practices and games to allow families time to change schedules. However, please note that in some cases the cancellations decisions could be made in under the time specified above as conditions can change rapidly.
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If the average AQI for Hayward or Castro Valley and adjacent field locations reaches 101 or higher then practices and games must be canceled for the safety and welfare of our players and coaches.
No teams may practice outdoors or participate in games when this threshold level is reached. CVSC currently uses the PurpleAir.com air quality monitoring website and will base decisions on the data provided. CVSC uses the US EPA 2.5 PM AQI data source together with 10 min averaged value and the US EPA correction applied.
Parents are encouraged to use their own best judgment when deciding what is best for the health of their players.
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Broadly speaking, grass fields are typically closed during and the day after any material rain (to protect them). The club will communicate field closures as soon as possible. Teams will be notified by their head coach or team manager through alerts via email or other club communication platforms.
Turf fields are typically open during rain and can be used unless large amounts of water are pooling on the surface.
IMPORTANT: players, coaches, and all other participants should vacate their field if there is any sign or threat of lightning.
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CVSC follows U.S. Soccer’s RECOGNIZE TO RECOVER program. More information regarding this program including temperature guidance can be found HERE. Outdoor training should be delayed or canceled when the WBGT exceeds 86.2°F for our region.
Under U.S. Soccer’s Recognize to Recover guidance, some days with heat warnings will fall into the Orange or Yellow Alert range for our region. This does not call for outright cancellation, but it does require practice modifications.
We ask coaches to follow the club’s heat-safety guidelines and make the appropriate practice adjustments. Of course, every child and family is different. We encourage families to make the decision about participation that is best for their child, particularly if they have health concerns, are not acclimated to the heat, or simply do not feel comfortable participating above a certain temperature.
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Notifications regarding cancellations will go out by email and via our club communication platform. Cancelled games may not be rescheduled depending on field availability.